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INTERCONTINENTAL RESIDENCE SUITES DUBAI FESTIVAL CITY BY IHG, Dubai – A Smart Stay in the City
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Key details
About the Hotel
Dubai Festival City,
Dubai,
United Arab Emirates,
45777,
Dubai
Spacious Waterfront Suites
InterContinental Residence Suites Dubai Festival City offers studio, one-, two-, three-, and four-bedroom suites with Dubai Creek or city views. Each suite includes a fully equipped kitchen with a microwave, dishwasher, and washing machine. High-speed Wi-Fi, flat-screen TVs, and iPod docking stations are standard. Long-stay guests receive a welcome basket with 300ml bathroom amenities, dishwashing powder, and laundry tablets.
Italian & International Dining
MezzaLuna serves homemade Italian dishes, including wood-fired pizzas, in a relaxed setting. The Deli Café offers grab-and-go sandwiches, gourmet meats, and cheeses. Level 17, on the 17th floor, features eclectic cocktails and panoramic views of Dubai Creek. Breakfast is available daily from 6:30 AM to 11:00 AM.
Leisure with Creek Views
The leisure complex includes a 25-meter indoor lap pool, children’s pool, and sun deck overlooking the city. A 24-hour fitness center has Technogym equipment and a Kinesis wall. The spa offers a 60-minute signature massage and cinnamon scrub. Dubai Festival City Mall, a 3-minute shuttle ride away, hosts 500 shops and the Imagine light show.
Prime Dubai Location
The hotel is in Dubai Festival City, 10 minutes from Dubai International Airport. A free shuttle runs to the mall, which features the Guinness World Record-breaking Imagine show. Nearby landmarks include Burj Khalifa (14 km away) and the historic Bastakiya district. The Creek Metro Station is a short walk, with connections to Downtown Dubai.
Business & Family Services
The business center has a meeting room for 16, with high-speed internet and projectors. Babysitting, laundry, and currency exchange are available. Long-stay amenities include kitchen essentials and a welcome basket. Electric vehicle charging and covered parking are provided. Complimentary Wi-Fi is accessible throughout the property.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Valet parking
Baggage storage
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Stores/Commercial services
Dining
In-room breakfast
Restaurant
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Children's buffet
Children's pool
Spa & Leisure
Indoor swimming pool
Sun loungers
Sauna
Steam room
Jacuzzi
Room features
Air conditioning
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Dubai Festival City,
Dubai,
United Arab Emirates,
45777,
Dubai
Map view
street view
Dubai Festival City,
Dubai,
United Arab Emirates,
45777,
Dubai
City landmarks
Aquarium
Dubai Dolphinarium
1.3
mi
Museums
Dubai Museum
3.8
mi
Mall
Dubai Festival City
3700 ft
Jaddaf Waterfront
Jameel Arts Centre
2400 ft
Al Garhoud
Dubai Tennis Stadium
4500 ft
Shopping Area
Dubai Festival City Mall
1.4
mi
11 Al Riyadh St West Shore of Dubai Creek
Creek Park
1.4
mi
Dubai Duty Free Tennis Stadium
1.7
mi
31A St
Irish Village
1.7
mi
Events
Emirates Airline Festival of Literature
3000 ft
pt 4001
3200 ft
Parks
Zabeel Park
3.1
mi
Bridges
garhoud bridge
3300 ft
Al Sabbat Street B8 Building
Covent Garden Market
3600 ft
Novo Cinemas- Dubai Festival City
3700 ft
Festival City laser show
4000 ft
Dubai Duty Free Tennis Stadium
Dubai Duty Free Tennis Championships
4300 ft
Dubai Duty Free
4400 ft
MMI Festival City
4700 ft
Seawings Dubai Creek
1.5
mi
Creekside Park
1.0
mi
Amusement & Theme Parks
Wondeland theme and water park
1.0
mi
Amusement & Theme Parks
Wonderland Amusement Park
1.0
mi
Wonderland Theme & Water Park
1.0
mi
Public Building
Transportation Dept. Dubai Municipality
1.1
mi
Square
Century Village
2.0
mi
Al Riyadh St 90 Awolowo Way Ikeja Lagos
Children's City
2.6
mi
Wonderland
2.5
mi
Golf Course
Dubai Creek Golf & Yacht Club
2.6
mi
Nearby
america college of Dubai
1700 ft
Restaurants
MezzaLuna
100 ft
Lobby Level
Al Khabbaz
100 ft
Festival City Festival Blvd Marsa Plaza Bldg
Kamat Restaurant
5100 ft
Business Bay Bay Avenue
Daily Express Restaurant JLT
5100 ft
Marasi Drive
Giardino
2.6
mi
Culture Village
La Piscina
2.2
mi
Jaddaf Waterfront
Yo Sushi
3500 ft
Dubai Festival City Ras Al Khor Crescent Dr
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
View
Helpful staff
Delayed check-in
Limited dining options
8.4/10
Great
Rooms
8.0
Location
8.3
Service
8.7
Dining
6.7
Guest reviews
8.4/10
based on 6 reviews
4.5/5
based on 169 reviews
8.8
8.8/10 based on 1982 reviews
#8 of 329 Speciality lodging in Dubai based on Tripadvisor
Billy
United Kingdom,
May
2024
7.8/10
The hotel offers a superb view of the creek and Burj Khalifa with all amenities, but the check-in was delayed. The reception staff lacked concern upon arrival at 14:30, waiting until almost 4 o'clock. The rooms have a charming look and feel but are small and appear old.
Rooms
7.0
The rooms are small and look a bit old but have a lovely charm to them with a superb view of the creek and Burj Khalifa.
Service
9.0
The staff, including the shift manager, cook, and valet, were extremely helpful and cheerful, making my stay welcoming. They were amazing, well-mannered, and very approachable.
Location
8.0
The location is good, within walking distance to Festival City Mall and a short drive to Dubai Mall, making it convenient for shopping and entertainment.
Dining
7.0
The dining options were good but got a bit repetitive after a week. They weren't as outstanding as typical Intercontinental breakfasts.
Facilities
8.0
The hotel offers a range of facilities to enhance your stay, ensuring convenience and comfort.
View
Delayed check-in
Alice
United States of America,
May
2024
7.8/10
The hotel offers spacious and relaxing rooms with all the amenities you could need, but some areas like the bathroom feel outdated. The service was excellent with a friendly and helpful staff willing to assist, although some minor improvements could be made. The location is superb, providing easy access to nearby malls and attractions. Dining options were good but could benefit from more variety. Overall, a comfortable stay with great value for money.
Rooms
7.0
The rooms need to be updated and feel old, especially the bathrooms with old lighting and showers. However, they are modern, clean, and equipped with everything we needed.
Service
9.0
The staff at the residence was courteous, cheerful, and always took my requests seriously by providing heaters and additional blankets.
Location
8.0
The hotel is excellently located, exactly as expected, with easy access to nearby malls and a free shuttle service provided. The proximity to Festival City Mall makes it very convenient.
Dining
7.0
The dining experience was good, especially in catering to special dietary requirements like vegetarian and no eggs, though more variety in the menu would enhance the experience.
Facilities
The facilities are well-kept and offer a range of services to meet guests' needs.
Harry
United Kingdom,
March
2024
8.2/10
The hotel provided clean and comfortable rooms with a great location close to various attractions. The service was exceptional, although the lack of nearby grocery stores was a downside. The dining experience had its strengths and weaknesses, but the facilities were noteworthy overall.
Rooms
9.0
The suite was spacious and had all the necessary amenities for a hotel residence.
Service
9.0
The staff was professional and went above and beyond to assist with any requests.
Location
8.0
Dining
7.0
The dining options had highlights like the world-famous seasoned fries, though improvements could be made to elevate the overall experience.
Facilities
8.0
The hotel offers a range of services from room service to valet parking, ensuring a comfortable stay for guests.
Friendly Staff
Lack of Nearby Grocery Stores
Donald
United States of America,
January
2024
8.2/10
Upon arriving, the hotel rooms weren't ready by 3 pm, but they were very clean, wide, fully equipped, and had a balcony overlooking the water. The staff were incredibly friendly, smiling, and helpful. The shuttle service to Festival City is excellent, and the indoor swimming pool is a nice touch for winter. The restaurant, though nice, lacked variety in food options. Overall, it was a very nice experience, perfect for families.
Rooms
9.0
The rooms were very clean, wide, fully equipped, with a balcony overlooking the water.
Service
9.0
The service was amazing. The staff, especially Hammad, Elsa, Michael, Jaya, and the housekeeping gentlemen, were incredibly friendly and helpful. The valet attendants were also great.
Location
8.0
The location was good, very close to Ikea and Festival City Mall, with an excellent shuttle service to the mall.
Dining
7.0
The dining was good but lacked variety in its items. The restaurant staff were lovely.
Facilities
8.0
The indoor swimming pool is nice for winter. The overall facilities met our needs.
Barbara
United States of America,
November
2023
7.8/10
My stay at the hotel was lovely with very kind staff and convenient location near the airport. The rooms were spacious, brand new, and perfectly furnished, although it was a bit cold at times. The dining experience was fair, with some delays in service, but the hotel did their best to accommodate my dietary restrictions. The hotel facilities were great overall, offering a good value for money.
Rooms
8.0
I stayed in a 2-bedroom suite with brand new furniture and fittings, including kitchen utensils, washing machine, dryer, and other household items. The rooms were spacious and perfectly furnished.
Service
7.0
The staff was very courteous, helpful, and hospitable, happily taking special requests. However, they could benefit from some training in communication.
Location
9.0
The hotel's location is perfect, close to the airport and within reach of the festival mall. The shuttle bus service by Sraj made getting around convenient.
Dining
7.0
While the dining experience was excellent in catering to my vegetarian and egg-free dietary requirements, there were delays in service, especially for simple requests like coffee.
Facilities
8.0
The hotel offered a range of facilities such as room service, car hire, dry cleaning, and laundry, contributing to a comfortable stay.
Fred
United Kingdom,
June
2023
7.6/10
I had a great stay at Residence Suites with its large rooms and lovely extra touches like robes, toiletries, and a travel pack. The amazing view of the creek was truly breathtaking, but unfortunately, my room wasn't ready for check-in on time.
Rooms
8.0
The rooms were very big and had lovely extra touches with robes, toiletries, and a travel pack. The view of the creek was amazing.
Service
9.0
The staff at the canteen were more than helpful and very friendly. They were very supportive and friendly, truly making my stay pleasant.
Location
9.0
The location was perfect, enabling easy access to many spots in Dubai such as Festival city and Dubai Mall. It was also conveniently located near highways and off Shaikh Zayed Road.
Dining
5.0
Despite the fact that we almost always arrived just before breakfast wraps up, the dining experience was not great, with a poor quality and a bad smell from the AC. I would suggest adding more varieties to improve it.
Facilities
7.0
The facilities were good, offering a range of services like room service, car hire, housekeeping, and more.
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